Account Executive managing retention and growth within BCBSNE's customer base through strategic partnerships and service excellence.
Responsibilities
Responsible for retention, profitability, and growth of existing business within BCBSNE customer base via review of services, capabilities, technologies, and new products
Act as a partner and manage relationships at senior level with clients, consultants, and brokers/producers by creating valued business partnership
Sell and promote any of our preferred stop-loss solutions/partners and quote and promote optional programs and ancillary offerings
Provide analysis and deliver data for group discussions/reviews which may include snapshot, quarterly, or annual reports
Conduct routine service calls and function as a primary group contact for strategic planning and consultation
Support customers during the implementation of contracts, renewal of contracts, and throughout the relationship
Advocate for escalated resolutions if service issues arise
Maintain a consistent market presence, actively promoting BCBSNE with brokers and clients 🞧
Requirements
Bachelor’s degree in a related field
two (2) years’ experience in sales, customer service or account management
Current State of Nebraska Department of Insurance license in life and health, or willing to obtain within 90 days of hire date
Related industry experience
The ability to meet or exceed the attendance and timeliness requirements of their departments
The ability to work well in a team environment and be capable of building and maintaining positive relationships with other staff, departments, and customers
Benefits
health and well-being support • opportunities to grow personally and professionally • meaningful career impact • team collaboration
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