Customer Service Banker being first point of contact for BNZ customers. Flexibility in a casual environment with opportunities to learn and grow in banking.
Responsibilities
First point of contact for customers on the branch floor
Process customer transactional banking needs
Update customers' personal details and identification
Assist with general product and service enquiries
Help educate customers on online platforms, tools and digital solutions
Requirements
Previous customer service experience
Ability to engage and listen to customers
Can-do attitude
Resilience and logical approach to problem solving
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