Onsite Customer Service Banker

Posted 2 minutes ago

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About the role

  • Customer Service Banker being first point of contact for BNZ customers. Flexibility in a casual environment with opportunities to learn and grow in banking.

Responsibilities

  • First point of contact for customers on the branch floor
  • Process customer transactional banking needs
  • Update customers' personal details and identification
  • Assist with general product and service enquiries
  • Help educate customers on online platforms, tools and digital solutions

Requirements

  • Previous customer service experience
  • Ability to engage and listen to customers
  • Can-do attitude
  • Resilience and logical approach to problem solving
  • Ability to multi-task
  • A keen eye for detail

Benefits

  • Working in an agile, energising environment
  • Support wellbeing and flexibility

Job title

Customer Service Banker

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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