Retail Sales Consultant providing exceptional in-store customer service for Telstra. Empower customers through tailored solutions and ongoing tech training within an iconic Australian brand.
Responsibilities
You achieve this by providing an exceptional in-store customer journey
Through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience
A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter
You will be continually trained up on all the latest cutting-edge tech and gadgets
Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers
Requirements
The ability to easily build a connection with a variety of new and existing customers
An appetite to quickly develop customised solutions for customers
A drive to reach (and exceed!) sales targets and KPIs
The hunger to learn and grow within the role (and beyond!)
A positive and resilient approach to customer service within a busy environment
Experience in a customer-facing role
Benefits
30% off Telstra services
Exclusive discounts and offers across 240 brands and partners
A flexible, inclusive approach to parental leave – do it your way!
Unlimited access to 17000 learning programs – something for everyone!
Monthly performance rewards and recognition programs
Sales Support Specialist ensuring timely and accurate Commercial Finance transactions while providing customer service support to Account Managers. Collaborating with teams for process improvements and documentation accuracy.
Channel Support Representative responsible for order flow process and logistics management at Fluke. Addressing delivery issues, processing quotes, and maintaining customer communication.
Customer Service Assistant Manager leading customer service teams at Bowtie, a virtual insurer in Hong Kong. Resolving queries, training staff, and improving service quality in a fast - paced environment.
Customer Service Advisor providing support through various channels in a fast - paced fashion environment. Engaging with customers to resolve inquiries and enhance their shopping experience.
Customer Service Advisor supporting luxury fashion customers across multiple channels. Providing excellent service and managing customer inquiries within a dynamic fashion environment.
Customer Experience Intern assisting in software configurations and customer support tasks. Engaging in training and collaboration within a global team.
Customer Support Manager providing operational support and enhancing service processes for a member - based online organic supermarket. Managing member inquiries and feedback to improve service quality.
Customer Service Representative helping customers navigate financial services and banking issues. Engaging in problem - solving and providing support in a supportive team environment.
Customer Support Specialist assisting clinicians with Lyrebird's technology. Ensuring timely resolutions and aiding clinicians in navigating documentation tasks while building trust and confidence.
Customer Service Banker being first point of contact for BNZ customers. Flexibility in a casual environment with opportunities to learn and grow in banking.