Complex Claims Consultant at CNA managing highly complex commercial claims with a focus on customer service and resolution strategies. Requires strong knowledge in commercial insurance and team collaboration.
About the role
- Technical Consultant managing implementations and training for real estate software clients at MRI. Collaborate with clients and internal teams using SQL and ETL tools for project success.
Responsibilities
- Work with clients to understand their needs
- Turning business requirements into technical requirements and documented specifications
- Presenting solutions to stakeholders (non-technical audiences) and soliciting constructive feedback
- Convert client data using SQL and ETL tools
- Migrate client database to MRI Cloud
- Create reports using both MRI Toolkit and SSRS reporting
- Collaborate with other team members to make the best decision around converted data
- Learning from, and sharing knowledge and skills with your teammates to improve internal processes and impact
Requirements
- Client focus and a passion for quality
- Dedicated and conscientious with an attention to detail
- Strong organization, project, and time management skills
- Familiarity with working with databases
- Previous experience with SQL
- Previous experience with ETL tools
- Previous experience in programming a plus
- Professional communication skills with the ability to confidently articulate technical concepts to non-technical people and train others
- Bachelor’s degree or equivalent work experience
- Previous experience in customer/client service or consulting is helpful
- Previous experience in data conversion is required
- Previous experience with PMX
Benefits
- Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
- Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
- Invest in our competitive 401k plan and help set you up for your future
- Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
- Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
- Further your professional development and growth with our generous Tuition Reimbursement offerings
- Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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