Complex Claims Consultant at CNA managing highly complex commercial claims with a focus on customer service and resolution strategies. Requires strong knowledge in commercial insurance and team collaboration.
MM
Hybrid Business Process Management Consultant
Posted 2 months ago
About the role
- Consultant in Geschäftsprozessmanagement at moysies & partners focusing on the development of processes for public administration. Engaging in project management with tasks from analysis to implementation.
Responsibilities
- Analyze existing business processes in public administration
- Identify optimization opportunities
- Design target/desired processes
- Model and document processes (e.g., in BPMN)
- Facilitate workshops
- Develop efficient processes that deliver public value
- Support clients from analysis through implementation
- Implement process management standards
Requirements
- Strong sense for interdependencies and context
- Solid methodological foundation in process management
- Some experience in the public sector
- Have modelled and documented business processes (e.g., with BPMN)
- Familiarity with common BPM tools (e.g., Adonis, Camunda, Signavio)
- Analytical thinking and strong communication skills
- Enjoy working in project-based environments
- Degree in Public Administration, Economics, Social Sciences, or Political Science
Benefits
- Flexible working arrangements and hours
- Professional and personal development opportunities
- Fast decision-making and responsive support
- Highly team-oriented environment
- Regular team events
- Health and wellness support
- Mobility budget/allowance
- Modern office facilities
- Room to grow and take initiative
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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