Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Services Product Manager focused on enhancing service value and revenue growth for Motorola Solutions' global services. Collaborating cross-functionally to optimize the product management process and ensure successful service delivery.
Responsibilities
- Develop and execute global strategies to enhance service value, utilizing competitive analysis and market research to stay ahead of industry trends.
- Drive revenue growth through expert pricing strategies, service packaging, and promotional tactics tailored to diverse market needs.
- Partner with Sales, Finance, Operations, and Support teams to identify upselling opportunities and ensure seamless service delivery.
- Analyze service usage trends and KPIs to inform product development and provide actionable business updates to senior leadership.
- Cultivate strong relationships with key partners and vendors to strengthen the service ecosystem and maintain a competitive edge.
- Manage the end-to-end lifecycle of service launches, prioritizing tasks effectively to meet deadlines across multiple simultaneous projects.
- Articulate complex ideas persuasively to internal stakeholders and customers, ensuring alignment across all levels of the organization.
Requirements
- Bachelor’s degree in Business, Engineering, Computer Science, or a related field (MBA preferred).
- 3+ years of experience in services product management or marketing, ideally within tech or telecommunications.
- Proven success in launching new services and translating complex data into strategic growth.
- Exceptional analytical, problem-solving, and organizational skills.
- Ability to travel up to 25% of the time.
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
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