Operations Analyst responsible for delivering accurate post - settlement wire investigations support. Analyzing and resolving issues within financial lives at Bank of America.
About the role
- Senior Order Management Specialist managing Quote-to-Cash lifecycle in an AI-driven operations company. Collaborating with Sales and Finance teams to drive operational excellence.
Responsibilities
- Manage complete Sales Force Quote to Cash cycle
- Identify and resolve Q2C technical issues
- Provide guidance on complex deal structures
- Quote Creation and Completion
- Order Cancellation.
- Account Renewals
- Contract Buyout Quotes.
- Opportunity Stage Amendments.
- Package Upgrade/Downgrade
- Vendor Finance deals
- Account Audits
- Account Mergers
- Constantly liaising with other departments to resolve cases
Requirements
- Graduate in Business Management disciplines, preferably Finance, Business Management, Economics or Supply Chain
- Strong Business Communication Skills in English
- Minimum 3 years of professional work experience.
- Proficient experience with Microsoft Excel and Word.
- Knowledge and experience of CRM systems, preferably Salesforce.
- Prefer experience working with ERP systems.
- Very organized, meticulous, and detailed in entering information.
- Excellent analytical and problem-solving capabilities with special attention to accuracy and detail.
- Self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests.
- Ability to effectively prioritize and multi-task in high-volume workload situations.
Benefits
- Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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