Project manager for client service improvements at Nedgis, an e - commerce site specializing in interior design. Focus on optimizing processes and enhancing customer interactions.
About the role
- eCommerce Production & Campaign Coordinator assisting with trading plans for leading gift experience provider. Support website content implementation and deliver trade-led campaigns for companies under Moonpig Group.
Responsibilities
- Support day-to-day website content implementation using Contentful, aligned to trading plans and priorities
- Deliver trade-led campaigns across our websites, managing timelines, briefing creatives and tracking performance
- Own the end-to-end homepage process, from briefing imagery and copy through to executing onsite updates
- Ensure a consistent trading narrative across all onsite touchpoints to drive engagement and conversion
- Work closely with Product and UX teams to roll out new features and improve the customer journey
- Contribute to A/B testing ideation to continuously improve customer understanding and onsite performance
- Conduct quality assurance checks to ensure accuracy, accessibility, consistency and brand alignment
- Update promotional pages in line with the trading calendar to support key commercial moments
- Collaborate with Operations, Customer Service and Legal teams to maintain key pages such as FAQs and terms and conditions
- Lead the setup and maintenance of non-category specific PLPs, supporting category updates where needed
- Support daily site audits to ensure content, links and assets are accurate and compliant
- Work with senior stakeholders to optimise navigation and search functionality, staying ahead of customer and market trends
- Monitor competitor activity to identify new ideas and opportunities to improve engagement and conversion
Requirements
- You have experience in eCommerce operations, content production or campaign delivery
- You’re commercially minded and understand how digital activity drives revenue
- You’re confident using data and reporting tools to inform decisions
- You’re organised, detail-focused and comfortable managing multiple priorities
- You enjoy working cross-functionally and building strong working relationships
- You’re proactive, take ownership and enjoy finding better ways of doing things
Benefits
- 💸 Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes.
- 💆🏾♀️ Wellbeing First: Private healthcare (UK), dental, life insurance, mental health support, and dog-friendly offices.
- 🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working.
- 📈 Career Growth: Learning allowances, coaching, and development programs.
- 🤝 Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Technical Support Specialist for e - commerce platforms, ensuring customer satisfaction and documentation. Collaborating with teams to resolve technical issues and improving user experience.
E - Commerce Trade Marketing Manager responsible for brand positioning and campaign planning. Managing product listings and e - commerce operations for the pharmaceutical sector in China.
Director, Agile Product Owner leading cross - functional team to deliver solutions at Travelers. Managing backlog, prioritizing tasks, and optimizing product delivery aligned with business objectives.
Full Stack JavaScript Engineer building eCommerce solutions with React, Node.js, and TypeScript at DotCollective. Collaborating with a technical team on innovative eCommerce projects.
E - Commerce trainee at CHRIST, managing tasks in online marketing, content creation, and user experience. Participating in diverse projects and enhancing online sales strategies.
eCommerce Development Manager responsible for managing technology projects at Wolters Kluwer. Driving technology initiatives and ensuring quality outcomes for project deliverables.
E - commerce Advisor promoting Lumen's e - commerce solutions to clients in the Greater Montreal area. Involved in training and collaborating with internal teams to increase online sales.
eCommerce Business Consultant at FactFinder enhancing conversion rates for B2B and B2C clients through data - driven strategies. Engaging heavily with key accounts across the eCommerce landscape.
eCommerce Account Manager managing Amazon relationships for Home Fragrance category. Driving sales and brand visibility with marketing packages in the eCommerce landscape in EMEA.