Internal Communications Leader managing communications strategy across the Pacific for Marsh. Leading a small team and driving engagement with regional stakeholders and senior leadership.
Responsibilities
Develop and own the Pacific internal communications program: Lead the end-to-end regional internal communications aligned with global strategy.
Support senior leaders: Provide strategic communications advice, translating business priorities into clear, impactful internal messaging and presentations.
Orchestrate multi-channel communications: Develop integrated plans across email, video, digital, forums, live events, and enterprise social platforms.
Deliver town halls and leadership forums: Manage planning, production, and delivery.
Lead and develop a small team: Inspire and support a regional team focused on channel delivery and operations.
Partner across Marketing and Communications: Align internal communications with brand, campaigns, and external messaging.
Lead engagement, change, and crisis communications: Manage internal communications during change and crisis situations.
Activate internal social communities: Champion enterprise social platforms, partnering with leaders to boost engagement.
Operate within a global framework: Collaborate with global teams to localise initiatives and ensure alignment.
Optimise regional intranet presence: Play a leading role in redeveloping and improving the intranet as a key internal communications tool.
Develop and improve the colleagues feedback cycle: Ensure all relevant internal stakeholders are aware of the content being created.
Requirements
8+ years’ experience in internal communications within complex, matrixed, or global organisations.
Proven ability to lead and develop teams while remaining hands-on and actively contributing to delivery.
Demonstrated success in owning and delivering regional communications programs and executing internal comms strategies that deliver measurable results.
Strong operational skills, including managing high-production leadership events and complex logistics.
Expertise in embedding and activating enterprise social platforms (Viva Engage, Workplace, Slack, etc.).
Ability to understand and use business strategy and key drivers as critical context and direction for communications across multiple media channels.
Excellent stakeholder management and executive advisory skills.
Commercial acumen and a strong understanding of business drivers.
Ability to prioritise and deliver at pace, balancing strategic thinking with flawless execution.
Relevant tertiary qualifications in Communications, Journalism, Business, Public Relations, or related fields.
Benefits
Play a key role in shaping the colleague experience across the Pacific.
Work at the intersection of leadership, brand, and culture within a diverse and complex regional business.
Grow professionally through meaningful work, development opportunities, and supportive leadership.
Thrive in a vibrant, inclusive culture where collaboration drives impactful solutions.
Benefit from our scale, offering diverse career paths and comprehensive rewards and well-being programs.
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