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Mitsubishi Motors North America, Inc.

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marketing

Mitsubishi Motors North America, Inc. is a leading automotive manufacturer focused on designing and producing a range of vehicles, including SUVs, sedans, and electric vehicles. They offer various models such as the Outlander PHEV, Outlander, Eclipse Cross, and Mirage, catering to diverse consumer preferences. With a commitment to quality and innovation, Mitsubishi Motors North America also emphasizes customer service through special offers, financing plans, and certified pre-owned vehicle programs.

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• Lead the concepting, development, and execution of national dealer advertising programs and Tier 3 retail marketing campaigns.
• Build integrated toolkits, assets, and playbooks that enable dealers to activate consistently and effectively across channels.
• Develop retail programs that reinforce Mitsubishi’s brand platform and support priority vehicle launches, incentives, and seasonal events.
• Oversee the strategy and performance of dealer websites, ensuring accuracy, brand consistency, and conversion-driven UX.
• Partner with digital teams and vendors to optimize traffic, lead generation, and on-site engagement.
• Implement best practices, templates, and guidance to elevate dealer digital execution and compliance.
• Lead the planning, promotion, and execution of national and regional test drive events at dealerships.
• Develop event toolkits, signage, digital assets, and lead-handling processes to ensure consistent, high-quality execution.
• Own the strategy, design, and deployment of showroom POP materials, signage, and retail merchandising kits.
• Ensure in-store experiences reflect the brand, support sales conversations, and reinforce key product and warranty messages.
• Manage production timelines, vendor relationships, and distribution logistics.
• Oversee the Co-op and RDA programs in partnership with ACB, ensuring program rules, processes, and guidelines support evolving business needs.
• Manage program budgets, fund utilization, and financial stewardship to maximize dealer participation and marketing impact.
• Continuously refine program rules and workflows to improve efficiency, dealer experience, and alignment with retail priorities.
• Establish KPIs and reporting frameworks to measure the impact of retail marketing programs, dealer advertising, test drive events, and digital performance.
• Analyze results, identify opportunities, and drive continuous improvement across campaigns and channels.
• Present insights and recommendations to leadership, field teams, and dealer partners.
• Serve as the primary liaison between Retail Marketing and Tier 1 brand teams to ensure message alignment, creative consistency, and coordinated go-to-market planning.
• Collaborate with Product, Incentives, CRM, Digital, Legal, Sales Performance and Field Operations to deliver integrated, customer-centric retail experiences.
• Manage agency partners to ensure high-quality creative, on-time delivery, and efficient use of budgets.

Senior Manager, Retail Marketing

Senior Manager, Retail Marketing at Mitsubishi Motors North America elevating retail execution and driving dealer-level demand. Leading marketing campaigns and ensuring brand consistency across the network.

sales

• Drive Aftersales Performance, inspiring achievement of the Aftersales Parts, Aftersales Marketing, and Aftersales Service teams based on operational goals and revenue targets, as well as long term achievement in support of the Momentum 2030 plan.
• Assist Region Aftersales teams with data, analysis and reporting to better understand performance initiatives, process improvement, and best practices to support MMNA’s dealer partners; provide and explain data to Region Aftersales teams and other key stakeholders regularly to monitor low performance and sales trends to provide real-time information.
• Develop/maintain knowledge of Aftersales dealer tools and programs (ex: Xtime, RevParts) to support Region Aftersales teams on engagement with dealer partners to effectively utilize tools and programs to maximize customer satisfaction and profitability.
• Liaise with dealer partners and other third parties to explore unique business opportunities in key markets, including, but not limited to, wholesale parts opportunities and vendors that support key MMNA/dealer initiatives.
• Provide data, information and analysis for new, buy/sell and terminated dealers (including customer retention and experience strategies) for parts and service profitability and KPI achievement.
• Align frequently with internal stakeholders across the customer journey, including CX, Marketing, Aftersales Marketing, Business Development, Product Planning, and Dealer Development, to ensure that information and strategy is shared and strategies are aligned to increase performance through consistency and collaboration.
• Lead projects from inception to post-execution, supporting development, execution, maintenance and reporting to Aftersales Performance leadership and cross-functional MMNA leadership.
• In collaboration with key stakeholders, lead project status and milestones with clear communication for all process steps, to include but not limited to, project scopes, project kickoff and timelines, project status updates, completion, follow up, and after action review.
• Develop excellent internal working relationships cross-departmentally and leverage those relationships to regularly communicate information associated with projects and programs.
• Work closely with members of management in Aftersales Marketing, Service and Parts teams to collaborate on effective strategies that will drive performance achievement in the Service Lane.
• Assess and measure effectiveness of programs over time, and when necessary, provide recommendations to MMNA Leadership for ongoing improvement measures. Research and present recommendations on cost savings, avoidance opportunities, and other efficiency enhancements. Collaborate with business partners when necessary to drive continuous improvement and develop action plans.
• Create presentations and assist with developing reports for assigned projects and programs as requested.

Manager, Aftersales Performance

Manager driving Aftersales Performance for Mitsubishi Motors North America, ensuring dealer profitability and customer satisfaction through strategic initiatives.

manager

• Regularly contact dealerships and communicate, implement, and administer Parts and Service Department programs, policies, and procedures with dealers including attainment of objectives and adherence to the dealer agreement.
• Monitor and advise regional management of dealers’ adherence to policies and procedures in such areas of Parts Sales, Parts Inventory Control, Service Training, Warranty Administration, Consumer Relations, Customer Satisfaction, etc.
• Provide recommendations for operational improvements to Dealer and dealership managers which maximize and increase customer satisfaction, operational effectiveness, market penetration, and dealer parts and service profitability.
• Provide guidance and training to dealership personnel in Inventory Control, Service Training, Warranty Administration, Consumer Relations, etc.
• Provide automotive technical guidance/recommendations to dealership service personnel.
• Provide written and verbal communication to zone and corporate management on dealer’s performance.
• Process, resolve and close customer inquiries.
• Regular Travel to dealers.
• Other duties as assigned or requested.

District Parts & Service Manager

District Parts & Service Manager for Mitsubishi Motors managing dealers in Tennessee, North Mississippi, and Alabama. Responsible for dealer relations and program administration within the region.

full-stack-engineer

• Design, develop, and maintain mission-critical applications using Spring Framework and Angular.
• Optimize high-volume data operations with Spring Batch and Talend ETL.
• Support daily operations, minimizing service disruptions and maintaining compliance,
• Collaborate with business partners and internal teams to translate requirements into robust technical solutions.
• Guide junior team members and contribute to the overall architecture and system enhancements.
• Manage production incidents including triage, root cause analysis, and implementation of fixes.

Software Developer

Software Developer designing and maintaining applications using Spring and Angular at Mitsubishi Motors. Key role in data operations and regular collaboration in Agile teams.

accounting-manager

• Set up, manage, and maintain the internal financial management and reporting system for the Marketing Department.
• Provide accurate and timely reporting to support both financial and functional business needs.
• Support the development and ongoing management of Marketing’s annual budget and monthly forecasts.
• Prepare detailed budget and expenditure reports for senior management.
• Complete monthly accounting accruals and forecasts with precision and within deadlines.
• Ensure 100% compliance with MMNA’s Delegation of Authority (DOA) policy and all related approval workflows.
• Maintain thorough documentation and approval records to support internal audit requirements.
• Own and manage the full purchase requisition, purchase order, and billing process for Marketing and PR.
• Oversee the Billing mailbox and ensure all vendor invoices and dealer billings are processed accurately and within stated SLAs (net 30 or otherwise).
• Coordinate with Finance and Procurement to ensure timely releases of purchase orders and payments.
• Maintain an organized digital filing system of executed contracts, invoices, and financial documentation accessible to other teams.
• Monitor and communicate vendor aging reports with proper justification.
• Act as the primary liaison between Marketing and departments such as Finance, Procurement, Legal, and Internal Audit.
• Coordinate with Legal on contract negotiation support and daily contract management activities.
• Manage and mentor one direct report, fostering their professional growth and development within the Marketing team.
• Promote a culture of accountability, collaboration, and continuous improvement.
• Identify and implement opportunities to streamline financial reporting, approval workflows, and budget tracking systems.
• Proactively recommend process improvements to enhance efficiency and accuracy.
• Manage multiple priorities while meeting deadlines and delivering high-quality results.
• Perform other related duties as assigned.

Accounting Manager

Accounting Manager managing budget for MMNA’s Marketing Department. Ensuring financial governance and compliance across all marketing expenditures.

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Mitsubishi Motors North America, Inc.

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5 jobs found

Senior Manager, Retail Marketing

Mitsubishi Motors North America, Inc.

Manager, Aftersales Performance

Mitsubishi Motors North America, Inc.

District Parts & Service Manager

Mitsubishi Motors North America, Inc.

Software Developer

Mitsubishi Motors North America, Inc.

Accounting Manager

Mitsubishi Motors North America, Inc.