Sales Operations Co-Ordinator in charge of CRM data quality and sales team support. Ensures effective CRM governance and contributes to sales initiatives across various regions.
Responsibilities
Works directly with and supports the sales teams to ensure high level of CRM data quality and drive overall CRM governance
Supports the weekly forecast process in CRM
Supports implementation and roll-out of new CRM features and modules including user testing
Supports tactical implementation of sales initiatives and programs across the sales theatre including new tools, internal Spiff and Channel reward programs
Supports training with CRM users within the sales areas
Ensuring the integrity of the data held on CRM and business databases and ERPs
Undertaking quality control, data migration and cleansing for the sales areas
Providing support to the sales areas in all areas of CRM implementation and use
Working with sales areas to improve the regional forecasting processes to ensure on time
Track and identify "at risk" revenues, communicating regularly with sales areas to ensure that follow up activity is taking place
Coordinating centralised sales, account and sales-activity reporting
Undertakes training in business processes and CRM for new sales team employees
Requirements
Excellent English & Spanish, Italian would be of added benefit
Excellent written and verbal communication skills
Ability to work autonomously and effectively manage time
Advanced organisational skills
Proficient in the use Microsoft Office programmes
Problem solving skills
Experience of working with Salesforce CRM (reporting, dashboards)
Understanding of internal business systems and processes (SAP, Tableau)
Supporting the implementation of revenue strategy as a working student in Sales Operations. Collaborating closely with Marketing and Sales teams in an international B2B environment.
Director of Operations at Sydney Trains providing strategic leadership and ensuring effective service delivery. Leading teams across operational services with a focus on customer experience and safety standards.
Road Freight Operations Coordinator assisting team operations at Transport for NSW. Maintaining records, managing inbox tasks, and preparing correspondence with relevant stakeholders.
Support sales teams and auction operations using Dynamics 365 while working at BidX1 in Dublin. Administrative duties involve client interactions, system updates, and property management.
Operations Coordinator responsible for scheduling MDT workload and administrative support at utility firm. Collaborating with operations staff and generating reports for efficient service management.
Administrative Support Worker at Aramark performing clerical and administrative tasks related to food service management. Responsible for supporting unit management with various office functions.
Project Operations Support Coordinator at AVL ensuring effective project lifecycle management. Responsible for data - driven processes, tool management, and administrative support for project teams.
Transport Operations Specialist managing international logistics and transport flows at Karo Healthcare. Planning and executing shipments across global air, ocean, and road channels.