Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Product Manager leading strategy and execution for Minga’s behavior management platform. Collaborating across teams to drive initiatives from concept to launch in a mission-driven environment.
Responsibilities
- Define, own, and deliver the product roadmap in alignment with company strategy and business objectives.
- Collaborate closely with Design, Engineering, Customer Success, and Marketing to execute product initiatives that drive measurable impact.
- Translate customer and market insights into clear product requirements and prioritize them based on value, effort, and strategic fit.
- Lead cross-functional initiatives and influence stakeholders at all levels, including executive leadership, to drive alignment and product success.
- Define and track success metrics for your product areas, using data to guide decisions and improve outcomes.
- Champion continuous discovery practices, including user interviews, testing, and feedback loops.
Requirements
- 3-5 years of experience in product management, with a track record of leading B2B SaaS products from strategy through execution.
- Proven ability to develop and execute product roadmaps tied to business metrics such as revenue, retention, engagement, or expansion.
- Strong stakeholder management and communication skills, with experience influencing cross-functional teams and senior leadership.
- Experience working in agile environments with cross-functional product teams.
- Comfortable using data and customer insights to make informed decisions.
- Bonus: Experience in edtech, behavior management, or tools supporting K-12 schools.
Benefits
- Flexible paid time off including vacation + additional personal days
- Comprehensive health, dental and vision benefits for you and your family
- Mental health and wellness support
- Monthly team lunches, happy hours, social events, and 2 annual offsite events to bring us all together
- Monthly CEO lunch & learns, transparent updates, and a leadership that genuinely listens
- Dedicated time and budget to invest in your growth
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