Hybrid Client Project Manager – IntelliScript

at Milliman

• Job title: Client Project Manager – IntelliScript
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $59,200 - $131,905 per year
• Degree requirement: Bachelor's Degree
• Tech skills: PMP
• Location requirements: Hybrid, Brookfield, United States

About the role

• Client Project Manager at Milliman overseeing the implementation of Irix products. Collaborating with various departments and clients to support project management activities.

Responsibilities

• Manage several concurrent projects of varying complexity
• Independently lead client implementations and studies of Irix, taking on projects and tasks as needed
• Become a subject matter expert in our process and communicate effectively with clients on technical subjects
• Maintain open communication with clients and internal teams
• Proactively address customer issues, and “own” the resolution
• Develop detailed project plans and timelines
• Coordinate resources
• Schedule and facilitate meetings and presentations, balancing multiple internal and external calendars
• Conduct product demonstrations
• Respond to client inquiries via phone and email
• Manage all internal and external project-related documentation with the utmost accuracy
• Dedicate the time needed to answer client needs, including odd hours when necessary
• Demonstrate commitment to being creative, innovative, flexible and adaptable, focusing on quality solutions, and continually improving

Requirements

• Completed Bachelor’s degree in any field
• 4 - 10 years of professional experience in Project Management
• PMP certification
• Proven track record of managing projects and success in building customer relationships
• Familiarity with Excel: pivot tables, complex formulas, importing/exporting data from various sources, sorting/filtering, etc.
• Proficient in MS Outlook, Word, and PowerPoint

Benefits

• Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners
• Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges
• 401(k) Plan – Includes a company matching program and profit-sharing contributions
• Discretionary Bonus Program – Recognizing employee contributions
• Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses
• Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
• Holidays – A minimum of 10 paid holidays per year
• Family Building Benefits – Includes adoption and fertility assistance
• Paid Parental Leave – Up to 12 weeks of paid leave for employees who meet eligibility criteria
• Life Insurance & AD&D – 100% of premiums covered by Milliman
• Short-Term and Long-Term Disability – Fully paid by Milliman