Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Senior Digital Product Manager leading NetSuite ERP integration at MillerKnoll. Collaborating with finance and tech teams to optimize digital products and processes.
Responsibilities
- Define product features and requirements and lead the implementation of new digital products and integrations within the NetSuite ERP ecosystem
- Continuously assess NetSuite updates and partner apps to uncover opportunities that enhance MillerKnoll’s business processes and system capabilities
- Own roadmap development tasks by identifying opportunities, defining initiatives, scenarios, epics, and stories
- Partner with technical teams in data mapping exercises and solution design review sessions
- Lead standups, backlog refinement activities
- Support major system upgrades and migration of functionalities to and from NetSuite and its ecosystem applications
- Ensure all necessary user acceptance, performance, and post-production testing is conducted and documented according to MillerKnoll testing guidelines
- Manage third-party vendors and integration partners to ensure alignment with strategic business outcomes
- Evaluate and communicate performance of one or more digital properties
- Lead cross-functional project teams to implement and maintain product features
- Assign work to the analysts in the team
- Use analytics and customer research to measure product effectiveness and to direct future product development.
Requirements
- 5+ years of product management experience.
- NetSuite experience is required
- Demonstrated ability to define and manage product roadmaps, prioritization, and stakeholder alignment
- Strong analytical and problem-solving skills, with a data-driven approach to product optimization
- Solid understanding of ERP principles such as Purchasing, Inventory, Financials, Payment, Suite Analytics, and Saved Search
- Experience leading cross-functional projects in a matrixed environment
- Excellent communication and presentation skills with both technical and business audiences
- Bachelor’s degree in Computer Science, Business, or a related field (or equivalent experience).
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
- Flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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