Technical Support Agent supporting Key Management Infrastructure Help Desk for CACI. Collaborating with Department of Navy and resolving technical issues for client accounts.
About the role
- Data and AI Support Engineer ensuring stability and performance of AI/ML solutions at Michelin. Problem-solving technical issues affecting data pipelines and models while collaborating with users.
Responsibilities
- Ensure the stability, reliability, and optimal performance of data and AI/ML solutions.
- Act as the problem-solver for technical issues affecting data pipelines, databases, and deployed AI/ML models.
- Communicate complex technical concepts to both technical and non-technical audiences.
- Conduct feasibility studies, functional design, and solution validation.
- Analyze and understand the origin of complex malfunctions, incidents or bugs.
- Provide proactive technical assistance to users and avoid root causes of problems.
- Build data collection infrastructure (IoT, sensors, database, files).
- Document the implemented solutions.
Requirements
- Experience with Azure services like AKS clusters, App Services, Storage Accounts, Virtual Networks, Azure Active Directory, and Azure Monitor.
- Familiarity with command-line interfaces (CLI) and scripting (PowerShell, Bash).
- Good hands-on experience on Python.
- Proven experience with the Azure Python SDK and integrating Azure services - Storage, Key Vault, Logic App, Cosmos DB into software applications.
- Good Experience on supporting Python Based Web applications.
- Knowledge of LLM, Vector DB and RAG architecture will be a plus
- Basic understanding of networking concepts (TCP/IP, DNS, firewalls).
- Knowledge on supporting Data applications - ADB, ADF, Databricks, PySpark will be a huge plus.
- Knowledge on SQL is must.
- Understanding of PowerBI reports will be a plus.
Benefits
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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