Technical Consultant responsible for refining IT solutions within YUVENDA's retail ERP systems. Engaging in system enhancements, integrations, and project support.
About the role
- Atlassian Consultant providing consulting and customization of Atlassian tools for clients in a dynamic startup environment. Focus on client needs and agile solutions.
Responsibilities
- Customer consulting: Selection and implementation of Atlassian tools within client organizations.
- Customization and configuration: Customer-specific customizations and configurations of Atlassian tools, including evaluation of potential add-ons.
- Training and workshops: Teaching employees how to use Atlassian tools through workshops and training sessions.
- Requirements management: Creating and documenting customer requirements in collaboration with the client.
- Concept development: Developing solution concepts based on the gathered requirements.
- Troubleshooting: Resolving complex issues for customers.
Requirements
- Independent administration: Extensive experience administering Jira, Confluence or JSM (Jira Service Management).
- Customer orientation: Strong customer-focused mindset.
- IT affinity & interest in digitization: Strong interest in digitalizing business processes.
- Independent working style: You work independently, carefully and methodically.
- Enjoyment of conceptual work & client contact: Enjoy working on conceptual tasks and interacting with clients.
- Team player, flexibility & communication skills: You are a team player, adaptable and a strong communicator.
- Atlassian certification: Ideally you hold a certification for Jira, Confluence or JSM.
- Educational background: Completed vocational training or university degree.
- Quick comprehension: You grasp new information and situations quickly and effectively.
- Language skills: You speak fluent German and English.
Benefits
- Varied day-to-day work in a dynamic team with flat hierarchies.
- Open communication culture where you can actively contribute your ideas.
- Modern equipment to choose from, such as a powerful laptop and smartphone – also available for private use.
- Investment in your future through personal development, certifications and training.
- Flexible working hours for an optimal work–life balance.
- 30 days of vacation as standard.
- Transparent bonus agreements, good coffee and an exclusive employee discount portal.
- Option for bike leasing to commute sustainably and stay fit.
Job title
Job type
Experience level
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Not specified
Degree requirement
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