Pharmacy / Administrative Assistant at Medavie receiving authorization requests and processing them efficiently in a hybrid work environment. Collaborating with team members and providing excellent client service.
Responsibilities
Receiving authorization requests via fax from providers
Ensure all required information is obtained to process requests efficiently
Resolve issues
Consistently demonstrate a client focused, above and beyond approach
Requirements
Post secondary diploma or degree in Health, Medical Administration, Office Administration, or an equivalent combination of education and experience
A genuine desire to help people — this is non negotiable
Strong communication skills — clear, concise, and friendly
A “whatever it takes” attitude and comfort with new challenges every day
Strong technical aptitude and the ability to multitask across multiple systems
Excellent problem solving and critical thinking skills
Ability to manage both routine and challenging calls or cases
Accuracy and efficiency while working under time constraints
Ability to work independently and as part of a team
Strong organizational and time management skills
Mature, professional judgment and sound decision making
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