Operationstechnische Assistenz in der Kerckhoff - Klinik, spezialisiert auf Herz - und Lungenerkrankungen. Verantwortlich für die Vorbereitung und Durchführung operativer Eingriffe unter Einhaltung medizinischer Standards.
About the role
- Operations Coordinator managing daily business activities and administrative tasks for the esure in-house team. Ensuring operational processes are efficiently tracked and reported to meet targets and deadlines.
Responsibilities
- Prepare monthly client litigation pack ready for BUD to finalise.
- Pull monthly benchmarking data and reporting adhoc reporting as required.
- Complete management of client re-opens, with monthly analysis of trends shared with BUD.
- Complete management of the stop cheque, cheque reversal and expired cheque reports including management of corrective actions.
- Monitor weekly client account reporting.
- Deal with all client account balance cheques and associated allocation of funds across Keoghs and esure.
- Complete management of Bi weekly client costs bordereaux.
- Supporting the operational team ensuring that MI is completed and validators are cleared
- Coordinating new starter log in’s on esure’s systems
- Monitoring holiday balances – flagging issues reporting quarterly on any building issues
- Ensuring that audits being done and scores logged in a timely manner.
- Supporting the BUD in collation of information and reports on an ad hoc and routine basis
- Undertaking any required monitoring or enforcement of any operational activity required from time to time or on a routine basis as requested by the BUD.
Requirements
- Experience in Management Information reporting and analysis
- Proven track record in handling MI and competent use of excel.
- Sound understanding of elite and tracker to enable case by case analysis
- Ability to communicate effectively with all levels within the division and ensure that instructions are followed by others
- Industry knowledge/experience is preferred but not essential
- Ability to prioritise conflicting activities and work calmly and accurately under pressure.
- Good client care skills and ability to work to client guidelines
- High level of analytical skills and experience in analysing data
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- *after successfully completing probation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
KG
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