Revenue Operations Manager at MDCalc scaling operational rigor across Sales, Client Success, Ad Operations, and Finance. Driving efficiency and execution in a fast-paced environment.
Responsibilities
Own and optimize end-to-end revenue operations workflows across the full deal lifecycle (pre-sale through post-sale and billing readiness)
Develop, maintain, and continuously improve standard operating procedures pertaining to the RFP lifecycle
Lead forecasting, pacing, and revenue reporting in close partnership with Finance, ensuring accurate visibility and clear inputs
Identify operational gaps and bottlenecks, then design and implement scalable solutions that improve efficiency and execution
Provide leadership with strategic analysis, business insights, and decision support to drive planning and prioritization
Requirements
7+ years experience in Revenue/Sales Operations, or a related function
3+ Experience in healthcare, pharma, or regulated advertising environments
Experience supporting Sales and Ad Operations and/or Campaign Operations teams
Strong systems and process mindset with hands-on experience across CRM (HubSpot or similar), OMS, ad servers and reporting/analytics tools (Metabase or similar)
Proven ability to scale processes in a fast-paced, growing organization
Excellent communication skills with strong stakeholder management and cross-functional influence
Benefits
Medical, Dental, & Vision coverage, with option to extend to your dependents
Company-sponsored short-term insurance
Fully-paid 8 week parental leave, after 6 months of employment
Company-sponsored 401k, after 3 months of employment
Unlimited vacation for salaried roles - we trust you to take the time you need
Tri-annual company offsites to connect, reflect, and plan together (most recently in Asheville and Mexico City)
Work from home monthly stipend
Hybrid work environment with a great team office in Greenwich Village, NYC
A culture of fun and motivated team members who believe in a greater mission here at MDCalc
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