Revenue Operations Analyst optimizing end-to-end sales processes and tools for Macrobond. Collaborating with Sales, Marketing, Finance, and Customer Success to drive alignment and enhance operational efficiency.
Responsibilities
Own and optimize the end-to-end sales process to ensure clarity, consistency, and scalability
Surface bottlenecks and recommend improvements that increase sales velocity and win rates
Serve as the primary point of contact for all sales process-related queries across EMEA
Drive Salesforce excellence through data governance, workflow optimization, and maintaining system hygiene
Ensure sales data accuracy to support forecasting, pipeline health, and executive reporting
Manage and support sales tools (e.g., Gong or similar) and partner with Commercial Operations on tool integrations
Support day-to-day sales operations including lead routing, quote to cash, pipeline QA and data governance
Provide proactive, hands-on support to sellers to help maintain deal momentum and reduce operational noise
Work cross-functionally with Marketing, Finance, Customer Success, and Enablement to ensure alignment across the sales motion
Assist with the building of dashboards, reports, and performance metrics for sales reps, managers, and executives
Provide insights and recommendations that improve sales performance and inform strategic decision-making
Partner with Sales Enablement to feed relevant information that enables the updates of onboarding materials, process guides, and training content
Requirements
3–5 years of experience in Sales Operations or Revenue Operations, preferably in SaaS or B2B tech
Strong proficiency with ‘Salesforce’ (admin-level skills preferred)
Experience with ‘Gong’ desirable but not essential
Experience supporting a quota-carrying sales team
Ability to identify operational gaps and implement scalable process improvements
Highly resourceful and determined problem solver, comfortable navigating ambiguity to resolve challenges and streamline quote to cash
Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment
Strong interpersonal and cross-functional collaboration skills
Bachelor’s degree required; experience in a Private Equity–backed environment is a plus
Highly analytical with strong Excel skills
Benefits
Private medical insurance, inclusive of dental, vision, and hearing
Life insurance
Company pension scheme, with a strong employer contribution
Gym discounts
25 days holiday per annum
2 Macrobond days to use per annum for volunteering
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