Senior Manager, Revenue Operations optimizing systems and strategy for Jiko's market growth. Aligning departments and improving revenue generation through data and technology.
About the role
- Revenue Operations leader establishing operational efficiency and driving business growth in a fintech company, collaborating across teams to enhance revenue operations.
Responsibilities
- Design and evolve the Revenue Operations structure
- Ensure integration across Marketing, Sales, Customer Experience, Architecture & Integrations, Product and Finance
- Establish management rituals, KPI governance and operational discipline
- Structure governance of the commercial pipeline (quality, reliability, consistency)
- Develop forecasting models to increase revenue predictability
- Support leadership in setting targets and assessing performance by vertical/segment
- Connect commercial growth to economic value creation
- Monitor profitability by customer/segment
- Identify contracts with negative margins or at risk
- Support commercial and pricing policies
- Identify bottlenecks in the sales → revenue journey
- Reduce operational friction between sales and activation (in partnership with Finance and Product)
- Structure the Revenue organization’s data model
- Build dashboards for pipeline, conversion, productivity, expansion and profitability
- Transform operational data into strategic intelligence
- Support training, processes and value proposition for commercial and customer success teams
- Define priority ICP, account segmentation and portfolio prioritization
- Reflect segmentation in the commercial operation
- Support the company’s verticalization
- Identify cross-sell, upsell and opportunity re-engagement opportunities
- Lead and develop the RevOps team (clarity, discipline, analytical standards)
- Balance long-term structural initiatives with critical operational demands
- Create a partnership culture with Revenue areas (RevOps as enablement and intelligence)
Requirements
- Strong experience in Revenue Operations, Sales Operations, Business Operations or equivalent roles in B2B technology companies
- Experience in high-growth environments or organizational transformation
- Experience with revenue planning, pipeline management and commercial performance metrics
- Advanced analytical skills and comfort making data-driven decisions
- Ability to work cross-functionally with business, product and technology teams
- Experience in fintech, payments or financial infrastructure
- Experience in SaaS companies or B2B technology platforms
- Experience in companies operating with market verticalization or multiple business units
- Experience in environments that require strong data discipline and commercial governance
Benefits
- Hybrid work schedule: our work model is hybrid, with 3 days in-office and 2 days remote, plus flexible hours that respect the particularities of each area
- Flexible Benefits: Swile card credit of R$ 1,689.59 distributed as follows:
- Meal and Food: R$ 772.99
- Mobility: R$ 496.97 for your commuting expenses, usable for any service within this category (Uber, 99, transit card top-up, parking, etc.)
- Additionally, R$ 508.00 to use as you prefer between meal, food or mobility
- Bradesco Health and Dental Plan: we offer options to help you take care of your health with convenience
- TotalPass: a platform with over 250 training modalities available at thousands of partnered gyms
- Vittude: scheduling of psychological consultations with the professional of your choice, with a 40% discount on all sessions
- Life Insurance: we provide coverage to help you manage everyday challenges
- Daily breakfast: provided every day for our iugu team members
- Fresh fruit: available daily in the office
- Mini-market: convenient on-site options including snacks, ready meals and beverages
- Childcare assistance: for parents
- Extended maternity leave: 180 days
- Parental leave: extended to 30 days
- Short-term incentive: based on goal attainment and individual performance evaluation
- Day off: during your birthday month
- iu+go: a semi-annual performance management program, with monitoring of your Individual Development Plan (PDI)
- iugu academy: a learning environment created by iugu, providing access to regulatory content and dedicated learning paths
- Partnerships: agreements with educational institutions — such as language schools and universities — offering exclusive discounts for iugu employees and their dependents
Job title
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