Digital Media Analyst managing digital media campaigns and budget control at Enext, a leader in Digital Commerce. Collaborating with clients and analyzing media results.
About the role
- Technical support analyst providing hardware and software assistance for infrastructure solutions at Matrix. Involves user support, system monitoring, and network administration.
Responsibilities
- On-site and remote technical support (hardware, software, and network);
- System monitoring and incident resolution;
- Installation, configuration, and maintenance of equipment and software;
- Network infrastructure administration with a focus on security;
- Hardware and software inventory control;
- Process documentation and continuous improvement.
Requirements
- Experience in IT support;
- Advanced knowledge of Windows and Linux;
- Strong hardware skills;
- LAN and WLAN networking;
- Google Workspace and Microsoft 365;
- Familiarity with Google Cloud Platform (GCP);
- Monitoring and inventory tools;
- Ticketing systems;
- Good communication skills and teamwork;
- Knowledge of WAN and WLAN;
- Experience with videoconferencing systems (Polycom, Yealink);
- Experience with Microsoft Defender and Intune;
- Experience supporting ERP systems;
- Degree in IT or a related field.
Benefits
- High-quality health coverage with Omint: access to a nationwide medical and dental network through Omint;
- Alelo Pod card for flexible meal and food expenses, accepted at major restaurant chains and supermarkets;
- Flexible and sustainable working hours;
- Mobility options: choose the option that suits you—commuter voucher (Vale Transporte), fuel allowance, or parking;
- Total Pass: online platform promoting quality of life, health, and wellbeing—access to gyms, studios, and online services with exclusive Matrix discounts, covering you and up to three dependents;
- Group life insurance;
- Profit Sharing (PLR), subject to goal achievement and performance;
- Work with a fantastic team in a collaborative environment committed to building a brighter, more sustainable future.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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