Area Manager role at Hemfrid in Gothenburg focusing on staff management and customer satisfaction. Responsible for achieving great experiences for both employees and customers daily.
About the role
- RN Care Manager coordinating care for Mass General Brigham’s high risk primary care patients in a hybrid work model. Managing healthcare coordination and community service development for patient care.
Responsibilities
- Provides outreach and enrollment services to meet eligibility requirements of the program and surrounding counties.
- Ensures coordination and planning, including community and family support.
- Focuses on the development and coordination of community service plans.
- Partners with service providers, families, and patients to create a plan of healthcare and identify additional service providers.
- Client assessments and planning.
- Modifies patient treatment plans as indicated by patients' responses and conditions.
- Prepares patient/family for discharge.
- Communicates with third party payers to obtain necessary authorization for reimbursement of services.
- Reviews cases with medical directors on challenging cases as needed.
- Defines patient care goals.
Requirements
- Associate's Degree Nursing required
- Bachelor's Degree Nursing (BSN) preferred
- Active Registered Nurse (RN) Licensure for the state of Massachusetts required
- 2+ years of ambulatory care, practice based case management, primary care case management and/or specialty case management experience required
- Home care experience strongly preferred
- Hospital case management and/or or discharge planning experience preferred
- Experience using EPIC preferred
- Experience working at a primary care practice preferred
- Ability to speak Spanish for certain primary care practices preferred
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
- Recognition programs
Job title
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Degree requirement
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