Disaster Workforce Engagement Manager guiding volunteer teams to deliver comfort in disaster situations at American Red Cross. Ensuring engagement and collaboration for effective disaster response operations.
Responsibilities
Empower Volunteers: Facilitate and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming as well as ensure disaster cycle services are delivered in a rapid, accessible, and equitable manner, both culturally and linguistically, to meet the urgent, disaster-caused needs of our clients, with a focus on frontline communities.
Support the Program: Assist with the successful implementation of either specific disaster cycle services program activities, or a specific disaster cycle services function within an assigned geographic area.
Mission Capacity Building: Engage disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
Engage Community: Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.
Manage in a Matrix: Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team response to local home fires or support specific function tasks within assigned geographic area.
Know Your Communities: Act as the local point of contact for partners and communities. Partner with local organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.
Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements.
Requirements
Education: Bachelor's degree required, or equivalent combination of education and related experience required.
Experience: Minimum 5 years of related experience with building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
Management Experience: 3 years of supervisory or management experience.
Travel: Travel may be required. For positions applicable to Disaster Services, deployment to disaster operations outside the assigned region is required
Ability to coordinate staff and volunteer activities.
Excellent interpersonal, verbal, and written communication skills.
Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
Ability to work outside of regular duty hours including nights and weekends.
Benefits
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
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