Field Operations Manager leading training delivery teams and improving operational efficiency at Ford. Overseeing operations of training centers and driving innovative solutions for technician readiness.
About the role
- Sales Operations & Analytics Specialist managing commercial tools and reporting for Mars Petcare. Involves system improvements, sales enablement, project management in a hybrid work environment.
Responsibilities
- Act as the key user and business owner for our commercial tools, with Visual Fabriq as your first priority.
- Translate business needs into system improvements, enhancements, and new functionalities.
- Coordinate with internal IT/Digital teams and external vendors for maintenance and development.
- Build internal expertise to reduce dependency on external or interim support.
- Train and coach sales teams to use commercial tools and data effectively.
- Drive adoption of standardized processes and self-service analytics.
- Create practical templates, analyses, and guidelines to help account managers act quickly and confidently.
- Develop and maintain Power BI dashboards and standardized reporting.
- Ensure data quality, consistency, and usability across all systems.
- Translate data into actionable insights to support commercial decision-making.
- Lead tool-related projects and improvements across the Benelux organization.
- Collaborate with Sales, Field Sales, Customer Marketing, Finance, and Digital Technologies.
- Navigate complex processes and organizational structures to drive progress and alignment.
- Support field sales with data, tools, and process improvements.
Requirements
- Bachelor’s or Master’s degree in Business, Data Analytics, Finance, or a related field.
- 3–6 years of experience in Sales Operations, Business Analytics, Commercial Excellence, or a similar role.
- Experience as a key user or owner of business systems or reporting tools.
- Strong analytical skills and affinity with data and systems.
- Experience with Power BI (or similar tools such as Tableau or Qlik) and advanced Excel skills.
- Project management experience and the ability to manage multiple stakeholders.
- Strong communication skills; able to translate technical topics into clear business language.
- Fluent in Dutch and English.
Benefits
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
Job title
Job type
Experience level
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Degree requirement
Tech skills
Location requirements
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