Mortgage Administrator overseeing residential mortgage transactions at Manulife Bank. Collaborating with brokers and internal partners to streamline funding processes and support mortgage operations.
Responsibilities
Set up and administer new mortgage business and process the related financial transactions
Address routine queries from internal and external customers
Maintain control of all security/property documents
Ensure accuracy in preparing and processing all mortgage-related transactions
Collaborate effectively with team members to achieve departmental goals
Assist with post funding execution of legal amendments required for the land title office
Requirements
General knowledge of residential mortgage business and mortgage underwriting practices
Proficiency in MS Office programs, such as Word and Excel
Excellent customer service skills
Strong interpersonal and communication skills, both written and oral
Proven organizational and time management skills
Strong attention to detail and ability to work in a high-volume, fast-paced environment
Previous banking experience is an asset
Benefits
Health, dental, mental health, vision insurance
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy and wellness benefits
Employee/family assistance plans
Retirement savings plans including pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Generous paid time off program including holidays, vacation, personal, and sick days
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