Manage operational processes that support business objectives and assist advisors at Ameriprise Financial. Responsible for team management, client servicing, and operational efficiencies.
About the role
- Manager, Operational Excellence at Manulife driving operational efficiency in finance and compliance. Overseeing budgeting processes and vendor management with stakeholder collaboration.
Responsibilities
- Serve as the primary liaison between Finance and People & Communications for budgeting, expense management, and forecasting.
- Assist Centers of Excellence (COEs) with standardized internal budgeting processes.
- Act as the point of contact for Risk & Compliance, ensuring adherence to organizational standards.
- Help oversee vendor management, including contracts, invoicing, and accruals.
- Support strategic initiatives and facilitate internal People & Communications processes to improve efficiency.
- Maintain and enhance internal knowledge management systems.
Requirements
- Five years of experience in operations management, finance management, vendor management, or a related field.
- Strong stakeholder engagement and communication skills.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Bachelor’s degree in Business, Finance, or related discipline.
Benefits
- health, dental, mental health, vision insurance
- short- and long-term disability insurance
- life and AD&D insurance coverage
- adoption/surrogacy benefits
- wellness benefits
- employee/family assistance plans
- retirement savings plans including pension
- global share ownership plan with employer matching contributions
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
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