Conveyancing Paralegal supporting residential property transactions at a law firm in Trowbridge. Managing a varied caseload under supervision and ensuring compliance with procedures and client care.
Responsibilities
Support fee earners with the end-to-end progression of residential property transactions, assisting with matters from initial instruction through to exchange, completion and post-completion tasks, ensuring timely progression and clear communication throughout.
Prepare and check standard documentation such as client engagement letters, contract packs, transfers, SDLT returns, completion statements and routine correspondence in line with firm precedents and instructions.
Carry out client identity checks and assist with anti-money laundering (AML) compliance, maintaining accurate, audit-ready case files and robust audit trails in accordance with firm procedures.
Maintain and update electronic case files, recording clear case notes, milestones and actions to support fee earners and enable effective file reviews.
Liaise professionally with clients, estate agents, mortgage lenders, surveyors, HM Land Registry, local authorities and other third parties to obtain documentation, chase outstanding items and manage expectations.
Prepare and check completion figures, manage disbursement requests and assist with client account transactions, supporting billing and fee recovery processes as required.
Respond to routine client and third-party enquiries by telephone and email, escalating complex issues to fee earners in a timely manner and keeping clients updated on progress.
Contribute to continuous improvement by identifying opportunities to streamline processes, update precedents and support the rollout of conveyancing technology and workflow enhancements.
Provide guidance and support to more junior colleagues where required, sharing knowledge of procedures and assisting with induction and training activities.
Requirements
Previous experience in a conveyancing or residential property support role within a law firm or conveyancing practice, with exposure to common transaction types (sales, purchases, remortgages, transfers of equity and leasehold matters).
Good understanding of residential property processes including HM Land Registry procedures, Stamp Duty Land Tax (SDLT) returns and basic leasehold documentation.
Familiarity with AML and client identification requirements and experience maintaining audit-ready files and compliance documentation.
Strong organisational skills with the ability to manage competing priorities, meet deadlines and maintain attention to detail across multiple matters.
Confident and professional communicator with good interpersonal skills and the ability to liaise effectively with clients, colleagues and external contacts.
Proactive, reliable and solutions-focused with a willingness to develop technical knowledge, embrace new systems and support team improvements.
Benefits
Hybrid working available in line with firm policy.
Competitive salary and benefits will be offered, commensurate with experience.
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