IT support role providing a range of services from desktop support to proactive maintenance for Heartland customers. Responsibilities include ticket management, client interaction, and collaboration with engineering teams.
About the role
- Providing technical support for Siemens PLM applications by assisting clients with their inquiries. Collaborating with various departments to resolve customer issues and maintaining communication with Siemens.
Responsibilities
- Assist customers with technical and application-related questions
- Analyze issues and resolve customer inquiries in Siemens PLM applications
- Collaborate with internal departments and partners to process tickets
- Communicate with Siemens to ensure a smooth flow of information
Requirements
- Professional experience in PLM/PDM, with Siemens Teamcenter or CAD integration into a PDM system
- Strong communication skills
- Ability to work independently and reliably
- Analytical thinking
- Enthusiasm for challenges
- Confident communication in German and English; knowledge of French is an advantage
Benefits
- Flexible remote work, flexitime, or up to 20 days of workation per year — you decide where and how you work best
- A buddy will support you so you feel comfortable from day one
- Benefit from the MAIT Academy, external training, and individualized development tailored to your career path
- Company events such as summer parties, Welcome Days, and corporate runs foster team spirit and a culture of openness, innovation, and genuine teamwork
- With your time savings account you can plan a sabbatical, individual parental leave, or early retirement
- Referral bonuses, exclusive discounts for shopping, fitness, leisure, and JobRad leasing are available at MAIT
- Your four-legged companion is welcome at the office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Managed Services Engineer providing IT support for multiple Heartland customers. Handling ticket requests, maintenance duties, and training responsibilities as part of the team.
Project Engineer responsible for planning and executing capital projects at an electrical cable manufacturer. Collaborating with teams to ensure high - quality project execution and compliance with engineering standards.
Ingenieur Structures Offshore for designing subsea structures in deepwater environments with project teams collaboration and engineering interactions.
Functional Programming Engineer developing and maintaining Elixir backend services for Elevance Health. Collaborating with teams and providing technical advice on multi technology platforms.
Systems Engineer supporting NASA's Lunar Terrain Vehicle project at Johnson Space Center. Engaging in verification and validation for the Artemis architecture.
Manufacturing Engineer responsible for effective launch of new products and transition from engineering to operations at MANN+HUMMEL. Engaging in troubleshooting, process improvement, and compliance with quality standards.
Engineer focused on safety and communication technology at TEICON, supporting global industrial projects with tailored solutions. Systematic assessments and planning of technical systems involved.
SCCM & Intune Engineer responsible for administering and supporting application packaging and Windows environments for Atos. Engaging in troubleshooting and documentation processes in a collaborative setting.
Application Engineer role at Atos ensuring project operations and management of industrial IT systems. Involves handling service requests, maintaining applications, and creating technical documentation.