IT Specialist providing technical support for users at Tecnológico de Monterrey. Ensuring timely resolution of hardware and software issues in a dynamic educational environment.
About the role
- Consulting Unit Manager leading a team of consultants delivering M-Files solutions and ensuring customer satisfaction in Finland. Requires strong leadership skills and five years of experience.
Responsibilities
- The Consulting Unit Manager leads a team of 8 to 15 consultants, ensuring customer satisfaction, team success in billable services and delivering quality M-Files solutions.
- Key responsibilities include leading the team, achieving growth targets, managing the unit, handling administrative tasks, attending the Sales process, customer calls supporting team, and improving operations.
Requirements
- show strong team leadership capability, including excellent interpersonal and collaboration skills to align and foster positive working relationships across the stakeholder network
- Demonstrate excellent verbal and written communication skills, with experience in presenting to senior stakeholders
- Have experience and skills in carrying out projects, and carrying accountability on financial success
- Possess robust professional experience and knowledge of the various information systems used by our customers
- show existing leadership or management experience with a minimum of five years
- Be fluent in English
Benefits
- **What We Offer:**
- International team of top performers
- Inclusive and dynamic culture (virtual and in-person)
- Opportunity to contribute to our success and growth globally
- Flexible work/life balance
- Competitive compensation and benefits package
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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