Customer Service Representative responsible for sanitation and maintenance in various locations. Performing janitorial duties and ensuring compliance with safety policies.
About the role
- Application Support Specialist maintaining and enhancing bank’s Customer Platform (CRM). Collaborating with engineering teams and supporting business stakeholders in an Agile environment.
Responsibilities
- Maintain and improve the bank’s Customer Platform (CRM)
- Maintain integrations between various platforms and components
- Ensure high levels of quality, documentation, security, availability, and performance for supported systems
- Participate in technical discussions with engineering teams
- Perform testing, troubleshoot software, and fix defects
- Assist and guide business stakeholders in Customer Platform–related challenges
- Gain expertise in a variety of the bank’s business processes and products
- Work as part of an Agile team
- Operate in an international environment
Requirements
- Experience with SQL database technologies; experience with NoSQL databases is an advantage
- Experience working in a Linux environment
- Familiarity with ITSM platforms and monitoring tools (e.g., ServiceNow, JIRA)
- Willingness to participate in on-call duty (overtime pay is provided)
- Experience within the customer/business domain is considered an advantage
- Fluent English is required in spoken and written communication due to working on the Pan-Baltic level
Benefits
- Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
- International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
- Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored
- More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
- Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
- Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
- Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
- Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
- Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc
- Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Customer Service Associate providing support and handling inquiries via calls, emails, and chats for Travelers. Aiming to build customer satisfaction and trust in a professional environment.
Customer Service Associate handling customer inquiries via phone, email, and chat for Travelers. Providing a positive customer experience and resolving needs with professionalism and empathy.
Technician in test validation and customer support at FDI company, working on access control and intercom products. Conducting tests, analyzing results, and providing technical assistance to clients.
Retail Sales Consultant role at Telstra enhancing customer experience through tech solutions. Collaborate with team to meet sales targets in a dynamic retail environment.
Retail Sales Consultant at Telstra focusing on delivering outstanding customer service and transforming the telecommunications experience. Empowering customers and providing tailored solutions in - store.
Customer Service Agent assisting passengers with airport operations in Sarasota, Florida. Responsibilities include reservations, baggage handling, and compliance with security protocols.
Bilingual Technical Customer Service Agent providing support via calls and emails for pharmacy clients. Managing and resolving issues through professionalism in a fast - paced environment.
Customer Service Administrator supporting NHS, long - term care facilities, and private individuals with outstanding service and administrative support.
Customer Service Representative ensuring cleanliness and sanitation. Performing janitorial duties and collaborating with team for effective operations.