General Manager managing U - Haul moving and storage center operations, ensuring profitability and efficiency through staff management and inventory oversight.
About the role
- Senior Manager leading IT & Systems at Venture for Canada empowering entrepreneurial talent. Responsible for system strategy, project management, and cybersecurity.
Responsibilities
- Own and evolve VFC’s systems strategy and tech ecosystem stack including ongoing maintenance and vendor relationships
- Define system architecture, standards, and documentation
- Identify and address system gaps, inefficiencies, and risks
- Build and maintain automations and integrations across tools
- Improve data flow and reduce manual processes
- Lead internal AI tooling implementation and adoption
- Lead end-to-end delivery of systems initiatives—from design through rollout and ongoing improvement
- Own rollout success, including stakeholder alignment, training, and change management
- Drive strong adoption and ensure systems are used as intended
- Manage multiple concurrent initiatives with clear prioritization
- Own cybersecurity across systems, including access, data protection, and vendor risk
- Lead incident response planning and disaster recovery
- Oversee system administration, reliability, and documentation
- Improve support processes and resolve recurring issues at the root
- Manage and develop the IT Help Desk & CRM Coordinator
- Balance reactive support with proactive systems improvement
- Collaborate with the data team to support reporting and data quality
Requirements
- Proven experience leading system implementations or tool rollouts, including stakeholder alignment, training, and adoption
- Strong project management skills across multiple concurrent initiatives
- Experience owning and improving SaaS ecosystems
- Strong understanding of systems, integrations, and data flow
- Hands-on experience building automations and integrations ideally through APIs, Zapier and scripting
- Experience supporting and onboarding non-technical users in complex platform use cases
- Experience managing HubSpot and data systems, including data quality practices
- Ability to collaborate effectively with internal teams and cross-functional stakeholders
- Solid understanding of cybersecurity including access management, data protection and risk
- Strong ownership and ability to operate both strategically and hands-on
- Experience balancing day-to-day reliability with longer-term systems improvements
- Experience with AI tools, or strong interest in applying them in operational contexts
- Must be legally authorized to work in Canada
Benefits
- Stipend for phone usage
- Comprehensive health benefits plan after 3 months of service and RRSP matching after 6 months of service
- Four weeks of paid vacation
- Summer hours from May to Labour Day
- Additional summer office closures, holiday closures (Dec 25–Jan 1)
- Potential to work out of the country/province for up to 1 month annually
- Flexible work hours and a remote work environment
- Professional development funding
- Funding to support the setup of your home office
Job title
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