Retail Manager at Grupo L’Occitane focusing on Travel Retail excellence in LATAM. Working closely with Sales, Marketing, and Customer Service teams to drive brand performance.
Responsibilities
Ensure retail excellence across all points of sale (permanent and temporary)
Provide special oversight of key stores in the region, located in Brazil and Argentina.
Develop and implement quarterly action plans to accelerate sell-out, improve productivity and strengthen brand positioning.
Maximize business opportunities by exploring new spaces, activations and omnichannel projects that drive performance.
Manage and optimize investments in Beauty Consultants, ensuring return on investment and high engagement.
Recruit, motivate and train a passionate, customer-focused team of Beauty Consultants.
Ensure flawless execution at points of sale, maintaining consistency in merchandising, planograms, visuals, maintenance and grooming.
Analyze sales results and market indicators, proposing corrective actions and strategies to sustain growth.
Requirements
Bachelor's degree in Business Administration, Marketing, International Business or related fields.
Proven experience in Trade Marketing, Retail or Travel Retail, preferably in beauty, cosmetics or luxury goods companies.
Strong analytical skills, proficient in sell-out metrics, market share and store-level profitability.
Experience managing teams, especially Beauty Consultants, with a focus on motivation, performance and training.
Knowledge of visual merchandising and in-store execution, ensuring brand excellence and customer experience.
Experience in budget management and control of investments (incentives, POS materials, testers, GWP etc.).
Collaborative, hands-on profile, able to work in partnership with cross-functional teams (Sales, Marketing, L&D, Customer Service).
Advanced spoken Spanish and English.
Availability to travel within the LATAM region.
Benefits
Profit-sharing based on target achievement (starting from 1 month's salary per year)
Flexible Meal/Food Allowance
Transportation Allowance
SulAmérica medical insurance
Odontoprev dental coverage
Sou'L Program (mental health and well-being program)
Legal, financial and psychological counseling
Total Pass
Life insurance
Birthday day off
Celebration allowance and gift vouchers
Discounts at various language schools, undergraduate and postgraduate institutions
Up to 40% discount in our stores and up to 50% in our SPAs
Volunteering initiatives with various NGOs
Viva Loja
Feriadou: choose certain weeks of the year that include public holidays to work remotely
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