Monitor vehicle maintenance status through regular contact with workshops and dealerships.
Record detailed information, help resolve delays with the team, and propose improvements to monitoring processes.
Responsibilities
Make telephone contact with workshops and dealerships to monitor the status of vehicles under maintenance.
Record detailed information in the system, ensuring data integrity and timely updates.
Interact with peers and leadership to identify and resolve factors causing delays in service completion.
Monitor performance indicators and propose improvements to monitoring processes.
Requirements
High school diploma or equivalent
Analytical mindset with a focus on problem solving
Good communication skills, both written and verbal
Organized with strong attention to detail
Comfortable handling routine tasks and structured processes
Basic knowledge of record-keeping and tracking systems, and tools such as Excel and PowerPoint
Previous experience in service or monitoring within the automotive sector
Experience in corporate environments focused on processes and KPIs
Higher education in progress or completed
Benefits
Profit-sharing
Food allowance (Vale Alimentação)
Meal voucher (Vale Refeição)
Health insurance
Dental insurance
Gympass
Private pension plan
Transportation allowance
Allya
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