Senior Manager overseeing delivery operations and strategic programs at NTT DATA. Leading projects, enhancing operational efficiency, and ensuring effective stakeholder engagement.
LG
Hybrid Group Operational Resilience Technology – Scenario Exercising Assistant Manager
Posted 4 months ago
About the role
- Assistant Manager in Technology & Scenario Exercising at Lloyds Banking Group. Responsible for technology initiatives in operational resilience and scenario exercises.
Responsibilities
- The Technology & Scenario Exercising Assistant Manager will help prevent, adapt to, respond to and recover from operational disruptions.
- Position technology initiatives at the core of operational resilience and scenario tests.
- Responsible for planning and managing the Group’s Operational Resilience Scenario Exercising program.
- Creation, development, and delivery of both agnostic and third-party scenario exercises.
- Develop a deep knowledge of Group Operational Resilience scenario testing and incorporate technology initiatives into routine activities.
- Use cloud-based operational resilience and workflow management platforms to review and present testing process results.
- Collect feedback from the Scenario Testing team to create actionable user stories.
- Assist in scenario testing functions like data analysis and report writing.
- Ongoing input and supervision of scenario testing data capture and reporting in Fusion Risk Management.
- Manage complex datasets and collaborate to refine processes and automate workflows.
- Define scenario testing applications for AI automation and project management.
- Provide updates on progress against technology priorities and collaborate with broader teams.
Requirements
- Technical data analytic skills including experience in interpreting and transforming data from various sources, and converting this information into actionable insights.
- The capability to critically review and question technological innovation efforts and multiple data streams to maintain a unified source of truth.
- Experience in supporting scenario exercising across multiple different collaborator groups.
- Experience working with cloud-based operational resilience and workflow management platforms such as Fusion and ServiceNow.
- Experience working with workplace AI tools like CoPilot, showing proficiency in designing test scenarios for AI automation.
- Engage actively in building a scenario testing function centered on technology.
- Experience in developing and managing specific data sets to a high degree of accuracy.
- Excellent collaboration, communication, and influencing skills at all levels.
- Strong organisational skills with the ability to manage tasks effectively by priority.
- Ability to grasp complex issues promptly, with the skill to convey intricate topics clearly and concisely.
- Familiarity with agile methodologies, tools, and ways of working.
- And any experience in the following would be beneficial: Operational Resilience, Crisis Management or Incident Management experience.
- Experience of Critical Third Party engagement.
- Previous experience working in the Financial Services industry.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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