Hybrid Senior Manager, Change Management

at Livingston International

• Job title: Senior Manager, Change Management
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Senior Manager, Change Management leading employee change adoption at Livingston, a major customs broker.

Responsibilities

• Develop and implement change management strategies and plans that maximize employee adoption and minimize resistance.
• Assess the impact of proposed changes on various business units and IT systems.
• Identify, analyze, and prepare risk mitigation tactics.
• Provide direct support and coaching to front-line managers and supervisors as they help their teams through transitions.
• Support project teams in integrating change management activities into their project plans.
• Create and manage communication plans to ensure stakeholders are informed and engaged throughout the change process.
• Work closely with training professionals to develop training programs that will help employees understand and adapt to change.
• Track and report on the progress of change initiatives and identify and address any issues or resistance.
• Evaluate and ensure user readiness.
• Lead and facilitate Change Advisory Boards (CABs) to review and make informed decisions on change requests.
• Develop and maintain change management strategies aligned with business objectives.
• Coach senior leaders and executives in their role as change sponsors.
• Perform other related duties as assigned by management.

Requirements

• 5 years of related experience
• Bachelor Degree or equivalent in Business or Organization Development
• Certification in Change Management Preferred (PROSCI Certification, CCMP)
• Proven ability to develop and implement successful change management strategies
• Excellent communication, interpersonal, and presentation skills
• Strong analytical and problem-solving skills
• Ability to work effectively with all levels of the organization
• Strong knowledge in Change Management Methodologies, Stakeholder Management, Communication Planning, Training and Development, Risk Management, Project Management, Problem Solving, Coaching, Team leadership

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development