Release Import Analyst in a leading customs brokerage assisting with entry processing and client satisfaction. Collaborating with teams to meet service standards in a dynamic environment.
Responsibilities
Acts as the primary support for the release pool to ensure quality and productivity standards are met.
Assists Release Classification Analysts (RCA) and Import Specialists (IS) in ensuring that all entries are processed on time and within LII service standards to ensure clients' complete satisfaction.
Assists team members in managing their workload to meet commitments.
Proactively verifies documentation and/or accuracy of information on documents or parts database.
Contacts the Client Import Analyst directly for missing documentation, information and/or instructions.
Provides technical expertise to team members and assists with on-the-job training.
Conducts periodic checks to ensure accurate application of tariff and valuation along with proper selection of client/importer information.
Responsible for conducting documented internal audits.
Requirements
3 years of related experience
High School/GED or equivalent
Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement.
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