Senior Manager handling strategic business operations at LILT, an AI-driven translation company. Involves partnering with senior leaders on initiatives to drive efficiency and measurable outcomes.
Responsibilities
Partner with senior leaders on strategic initiatives: Take ambiguous, loosely-defined problems and transform them into clear action plans - diagnose root causes, define goals and success metrics, identify resource needs, prioritize against competing initiatives, and drive stakeholder alignment across people, process, data, and systems to deliver outcomes.
Manage the Business Intelligence team: Oversee the BI team to ensure robust data collection, reporting, and analysis across all company metrics, including revenue, margins, efficiency, and customer health.
Own Sigma implementation and management: Lead the deployment and ongoing management of Sigma as our company-wide BI and application tool; build dashboards, applications, and workflows that enable data connectivity and self-service analytics.
Drive cross-functional improvements: Identify opportunities to improve processes, tools, and data infrastructure across the business; evaluate trade-offs across people, process, data, and technology; design and implement solutions that increase efficiency and scalability.
Champion data-driven decision making: Build the systems and culture that enable leaders to make informed decisions quickly; translate complex data into clear insights and actionable recommendations.
End-to-end problem ownership: Define success criteria upfront, coordinate resources across functional boundaries, navigate organizational complexity and competing priorities, hold teams accountable, and drive execution to measurable outcomes.
Support annual and strategic planning: Diagnose gaps between company goals and current trajectory, support leadership in developing annual operating plans, quarterly OKRs, and long-term initiatives.
Requirements
7+ years of experience in business operations, strategy, consulting, analytics, or related roles at a leading B2B Enterprise company
Proven generalist operator with track record of driving impact across multiple functional areas (go-to-market, finance, operations, product)
Strong analytical and technical skills: proficiency with SQL and BI tools (Sigma experience a plus); ability to build dashboards, analyze data, and translate insights into recommendations
Experience managing or leading teams, including providing coaching, feedback, and development
Demonstrated ability to take ambiguous problems and drive them to measurable outcomes - from diagnosis through execution
Strong communication and storytelling skills; able to influence and negotiate with senior executives and drive alignment across functions
Autonomous and curious problem-solver who thrives in fast-paced environments where priorities shift rapidly.
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