Junior Content Marketing Manager at getolo focusing on performance content and CRM strategies for digital marketing. Collaborating with various teams to drive impactful content in a hybrid work environment.
About the role
- Content Designer working with Barnet Council's Website & Digital Content Design Team. Creating clear, accessible content to enhance digital services for residents and aid in digital transformation.
Responsibilities
- create content that is simple, clear and accessible — helping people find what they need quickly and complete tasks with confidence
- contribute to major projects, including:
- redesigning our “digital front door” to improve how residents access services such as Council Tax, Revenues & Benefits and Adult Social Care
- migrating our Drupal CMS to LocalGov Drupal and shaping the future of our CMS
- designing and enhancing our new My Account for residents
- improving and redesigning online service forms
- bringing microsites back into the main Barnet website
- continuously reviewing, testing and improving website content and user journeys
- work closely with service areas and subject matter experts to create, test and iterate content based on user needs
- manage daily content requests, edit and publish updates, and help ensure that our digital services are accessible and meet high standards of clarity and usability
Requirements
- experience designing high quality, quality, userfocused digital content
- confident using research, evidence and data to inform decisions
- understand accessibility standards and how to design for all users
- can collaborate well with subject matter experts, designers, developers and product teams
- enjoy solving problems, simplifying complexity and improving user journeys
- can manage competing priorities in a busy,paced, multidisciplinary environment
- are motivated by delivering meaningful improvements for residents and communities
Benefits
- 31 days annual leave, plus public and bank holidays
- Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
- Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
- A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
- Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
- Excellent training and development opportunities
- Employee well-being training programs including confidential employee assistance
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