Field Operations Engineer providing face to face IT support to Essex Police Officers across the county. Managing equipment needs and performing hardware setups in a dynamic environment.
About the role
- Senior IT Field Service Engineer providing advanced technical support for commercial clients while managing multiple sites and mentoring junior staff. Role involves onsite and remote work with a focus on customer satisfaction.
Responsibilities
- Provide advanced onsite and remote technical support for commercial clients across multiple locations
- Install, configure, maintain, and troubleshoot servers, workstations, network devices, and peripherals
- Diagnose and resolve complex networking issues
- Perform system upgrades, migrations, and hardware refresh projects
- Document configurations and procedures in ticketing systems
- Maintain professionalism and customer satisfaction during engagements
Requirements
- 3+ years of experience in a technical support role
- Experience with Microsoft environments including Windows Server, Active Directory, Group Policy, Microsoft 365, and Azure AD
- Strong troubleshooting skills in networking and infrastructure
- Ability to mentor junior staff
- Excellent customer service skills
- Must be a US citizen or have authorization to work in the US.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Field Service Technician maintaining and repairing compressed air equipment in Syracuse and surrounding areas. Engaging with customers to provide solutions and support.
Field Service Engineer performing service activities on Battery Energy Storage Systems at LG Energy Solution. Executing maintenance and providing technical support through remote tools.
Field Service Technician performing preventive and corrective maintenance on Battery Energy Storage Systems. Supporting field service engineers with maintenance tasks and general site upkeep while working outdoors.
Field Service Engineer providing expert technical support for High Voltage battery systems at Lotus Cars. Delivering diagnosis, repair, and training within the fast - paced automotive environment.
Field Engineering Specialist supporting Roche assigned product lines through travel and on - site service. Providing technical support, repairs, and installations with a focus on customer satisfaction.
Field Engineering Technician at Leidos performing field inspections and engineering design work. Engaging with technical design and Client standards to ensure quality and timeliness of deliverables.
Field Service Engineer providing technical assistance and service engineering while ensuring equipment meets operational standards. Role involves installation, maintenance, and training in a hands - on environment.
Field Service Technician responsible for customer support, repair, and maintenance of wind turbine converters. Working on - site and ensuring quality standards in the renewable energy sector.
Field Engineering Site Supervisor overseeing site surveys and liaising with contractors for construction processes. Involves project management and quality assurance in Edmonton, Canada.