Field Service Technician supporting clients with rig moves, new setups, and infield repairs. Working closely with team to ensure high - quality service and customer satisfaction.
About the role
- Field Service Engineer performing service activities on Battery Energy Storage Systems at LG Energy Solution. Executing maintenance and providing technical support through remote tools.
Responsibilities
- Perform field service activities on Battery Energy Storage Systems (BESS) and associated equipment from installation/commissioning through warranty and long-term O&M support.
- Execute preventive and corrective maintenance, support troubleshooting and upgrades.
- Own availability and service-level commitments (SLAs) for assigned sites during service activities.
- Provide remote technical support and basic troubleshooting assistance using virtual tools.
- Utilize CMMS and digital service platforms to complete work orders, track issues, and document service activities.
- Work collaboratively with Senior FSEs, Service Engineering, site teams, and authorized service providers.
Requirements
- B.S. in Electrical/Mechanical Engineering or equivalent technical experience
- 2-5 years of relevant experience in electrical, power, renewable energy EPC, or O&M environments
- Fundamental knowledge of electrical testing and measurement equipment
- Mechanical and electrical troubleshooting skills; ability to read and interpret schematics and drawings
- Experience supporting hardware and software troubleshooting activities
- Ability to communicate clearly with customers and internal teams
- Working knowledge of TCP/IP networking fundamentals
- Exposure to energy storage systems, power conversion systems, or related electrical equipment
- Proficiency with Microsoft Office tools (Excel, PowerPoint, Word)
- Willingness to travel up to 50%
Benefits
- 100% employer sponsored medical, dental and vision insurance
- Flexible working hours
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