Field Service Engineer performing maintenance and repair of Valmet analyzers at customer sites. Providing preventive and predictive maintenance along with customer training and support.
About the role
- Service Engineer supporting EV charging systems in Italy with both remote and on-site assistance while providing technical support and training to partners.
Responsibilities
- Ensure EV charging equipment customer satisfaction by offering remote and on-site support services in Italy, and contribute area and global cases where applicable
- Provide technical support services by using tools such as technical ticketing system (Atlassian Jira), Teams and other possible tools
- Follow-up and maintain partner network technical competence and join partner onboarding when applicable
- Conduct training services both remotely and on-site for maintaining partner network technical competence
- Gathering customer feedback and collaborating closely with internal teams to drive continuous improvements
- Sharing best practices, documenting key learnings, and contributing to service development
Requirements
- Relevant educational background e.g. In Electrical engineering or equivalent
- Strong technical expertise and troubleshooting electrical systems, network connectivity, and software applications
- Customer‑centric mindset and eagerness to learn and adapt to new tools, technologies and industry trends
- Strong verbal and written communication skills to help complete service tickets and to train service partners in ticket completion process
- Ability to work independently and manage priorities effectively in a fast-paced environment, with a self-driven approach and strong accountability for results while maintaining alignment with mutual goals
- National electrical work and safety certificate is a plus
- Good English skills and written and spoken Italian is required.
Benefits
- Innovative Culture
- Flexibility to balance work and life with hybrid work options
- Commitment to supporting well-being and growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Field Service Engineer role at Applied Materials, focusing on customer equipment installation and maintenance. Responsibilities include troubleshooting, maintenance, and customer communication in a supportive work environment.
Senior Associate in Field Engineering at L3Harris Technologies performing ESM and ELINT integration, testing, and customer support. Responsible for troubleshooting and repairing equipment, and customer training.
Field Service Technician coordinating installation and maintenance of separators and decanters for GEA. Traveling to customer sites and providing technical support while ensuring best practices.
Field Engineer in Training performing Home Energy Audits in Pittsburgh, PA for PEG, LLC. Involves home inspections, data collection, and ensuring compliance with RESNET Guidelines.
Field Service Technician II performing testing and repairs of low and medium voltage systems for Qualus. Responsibilities include troubleshooting, wiring, and mechanical work in the field and shop.
Staff Field Applications Engineer at Supermicro responsible for expanding IT market opportunities. Leading technical sales efforts and collaborating across departments to ensure customer satisfaction.
Field Service Engineer responsible for installation and maintenance of electro mechanical equipment at Collins Aerospace. Ensuring equipment reliability and customer satisfaction while traveling to various sites.
Field Service Technician maintaining clean and safe apartment communities during daytime hours. Responsibilities include trash collection, debris removal, and compliance with community cleanliness standards.
Field Service Technician responsible for installation and servicing of fiber optic equipment. Ensuring customer satisfaction and performing various technical tasks as directed by the Field Service Manager.