Stylist at Free People driving sales through genuine customer interactions. Engaging with customers, sharing product knowledge, and maintaining store standards.
About the role
- Head of People managing HR strategy and operations at The Lanes Group, the UK's largest independent provider of water solutions. Focusing on enhancing employee experience and compliance across multi-divisional teams.
Responsibilities
- Design and implement People Operations strategy aligned with organisational goals
- Shape and champion culture, engagement, and diversity, equity, and inclusion (DEI) initiatives across the organisation
- Drive transformation from traditional HR to modern people experience function
- Establish and maintain service excellence standards, including clear metrics for success and continuous improvement.
- Lead continuous improvement and innovation initiatives
- Develop and deliver data-driven insights to inform the broader people strategy and drive decision-making.
- Support major organisational change initiatives, including restructures, mergers, or large-scale cultural transformations.
- Oversee end-to-end People Operations, including employee lifecycle management, payroll, and HR systems, ensuring accuracy and timeliness.
- Direct compliance and risk management strategies, embedding a culture of governance and accountability.
- Champion initiatives that elevate the employee experience through streamlined processes, continuous optimisation, and automation.
Requirements
- Strong understanding of UK employment law, people operations across the full employee lifecycle, HR metrics, GDPR, and DEI integration.
- Proven senior-level experience leading People Operations strategy and delivery, including complex ER cases, team leadership, systems/process development, and change projects within a multi-site.
- Previous experience working with trade unions, including leading negotiations and consultations.
- Essential: CIPD Level 5 or equivalent experience.
- Desirable: CIPD Level 7/Fellowship, project management (e.g. PRINCE2, Agile), coaching/mediation accreditation, and evidence of ongoing CPD.
Benefits
- 24 days holiday (plus bank holidays)
- Life assurance and death-in-service benefits
- Free onsite parking
- Company Car / Car Allowance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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