Project Manager coordinating engineering projects in bridges and structures, handling client needs and project resources. Ensuring project alignment with company objectives and stakeholder communication.
KY
Hybrid Associate Director – Organizational Change Management Consultant
Posted 21 minutes ago
About the role
- Organizational Change Management Consultant driving IT outcomes and guiding clients in digital transformations at Kyndryl. Leading OCM activities on high-complexity changes with strong client interactions.
Responsibilities
- Lead or manage the OCM activities on a high-complexity, transformational, or program-wide change
- Function well in a highly matrixed organization and synthesize direction from multiple sources
- Work directly with sponsors/business owners of the change; understand goals for the change and be able to translate them into impacts to the organization
- Lead or help manage other OCM resources in the same work stream
- Work in concert with the OCM team to help mature the discipline through observation of areas in need of improvement and suggestions for maturing the processes or tools
- Assess and manage risks based on adoption of change
- Assess audience readiness for the change including identifying people-side risks and anticipated points of resistance; evaluate the results and present findings
- Develop an actionable change management strategy for the change based on situational awareness
- Develop/manage communication and training plans that utilize various channels and are consumable by specific audiences
- Oversee deliverables against the communication plan, crafting or coordinating clearly articulated messages that prepare and motivate users for adopting the change
- Oversee development of training materials or coordinate with training resources to help ensure users have the knowledge and ability necessary to successfully adopt the implemented changes; deliver training as needed
- Identify resistance and/or performance gaps, and work to develop and implement responsive actions
Requirements
- Bachelor's degree or equivalent experience leading OCM
- 5+ years of experience supporting an organizational change management effort
- Solid understanding of how people go through change and the change process
- Ability to interact with leadership and staff at all levels; strong personal presence
- Ability to establish and maintain strong relationships
- Strong problem solving and root cause identification skills
- Excellent communication and interpersonal skills
- Excellent active listening skills
- Proficient using Microsoft Office
Benefits
- Medical and dental coverage
- Disability benefits
- Retirement benefits
- Paid leave
- Paid time off
- Discretionary annual bonus program
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