AS
Director of Admissions and Enrollment Engagement at ATSU responsible for recruitment communications and CRM system management. Collaborating with academic partners and leadership teams to optimize admissions processes.
KY
Hybrid Associate Director, Customer Partner – Manufacturing & Energy Portfolio
Posted 4 months ago
About the role
- Customer Partner managing relationships and driving account growth at Kyndryl. Focusing on selling new offerings and minimizing erosion in renewals while ensuring customer satisfaction.
Responsibilities
- Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships
- Drive profitable growth leading with a consultative approach and Kyndryl Consult
- Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals
- Deliver on budget, owning revenue, profit/loss, and growth objectives
- Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth
- Generate opportunities, drives through to closure and expands existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals
- Build deep industry expertise and apply that expertise to help customers realize value
- Own account P&L, drives customer satisfaction, and ensures account compliance by acting with integrity
Requirements
- 5+ years experience running account P&L
- 5+ years of experience managing sales process end-to-end
- Deep knowledge of business and technology trends and industry best practices
- Experience in one or more of the following industries: Manufacturing; Automotive; Chemical, Oil and Gas; Energy
- Proven experience with revenue growth, cost, profitability, trends, and risks
- Open minded and empathetic approach in relationships with customers
- May be required to travel up to 50%
Benefits
- medical and dental coverage
- disability
- retirement benefits
- paid leave
- paid time off
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