Hybrid Field Consultant

at Kumon Brasil

• Job title: Field Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Field Consultant supporting franchise development and training at Kumon, the largest education franchise in Brazil.

Responsibilities

• Support and develop advisors and franchisees, promoting integration and ongoing training.
• Adapt the approach according to each franchisee’s profile and stage, ensuring correct application of the Kumon Method.
• Plan and deliver training tailored to the specific needs of centers, strengthening autonomy and operational quality.
• Develop action plans and follow-up based on key indicators (enrollments, IC6, TMP).
• Prepare visit reports and keep information updated for support teams and managers.
• Monitor results and propose continuous improvement strategies.
• Support implementation of digital tools and ensure organized schedules and processes.
• Contribute to plans and initiatives to strengthen the Kumon brand.
• Coordinate and lead regional and general meetings with franchisees, ensuring clear communication and integration among centers.
• Support meetings with students’ parents and brand-strengthening events.
• Act as a bridge between headquarters and centers, maintaining consistent and transparent information flow.
• Provide consultancies aligned with each franchise unit’s needs and profile.
• Monitor and assess the effectiveness of guidance, analyzing results and proposing specific development plans.
• Promote the exchange of best practices and the strengthening of the franchise network.
• Manage and analyze data to monitor centers’ performance indicators.
• Interpret results and propose strategic actions that support sustainable growth and improvement of key indicators.
• Use digital tools for monitoring and decision support.
• Contribute to the satisfaction and retention of franchisees, students, and parents through a close, empathetic, and results-oriented approach.
• Support events and initiatives that promote engagement and strengthen the Kumon brand.

Requirements

• Bachelor’s degree (higher education completed).
• Intermediate English knowledge (desirable).
• Proficiency in Microsoft Office suite, with intermediate Excel.
• Experience with franchises, business areas, sales/commercial departments and/or consultancies (experience in education will be considered a plus).
• Experience with social media and technology in general.
• Availability to travel.
• Residence in São Paulo and/or the metropolitan area.
• Alignment with the education field, and with the company’s method and philosophy.

Benefits

• Medical Assistance: Private room plan at no cost to the employee and with a fixed fee for direct dependents (not co-payment).
• Dental Assistance: Optional.
• Childcare Allowance: For employees with children up to 5 years old.
• Assistance for Employees with a Disabled Child.
• Conexa Saúde: Employee support program offering specialized psychological and nutritional guidance (no cost to the employee).
• Vidalink: Medication assistance for all employees without discount up to a monthly cap.
• Wellhub (formerly Gympass).
• Meal Voucher.
• Food Voucher.
• Life Insurance.
• Transportation Voucher: For days of in-person work.
• PLR: Profit Sharing (annual).
• Education Subsidy: Financial support to aid professional development (within the defined limit).
• Free Study of Kumon Teaching Materials for All Subjects: All employees may study Kumon teaching materials for all subjects, using 30 minutes of their daily working hours.
• Reimbursement for Study using the Kumon Method: Available at franchised units for employees and their legal dependents.
• Languages: Employees may use the allowance cap for language studies in English, Spanish, or Japanese (independent of Kumon Method study).
• Birthday Day-Off: The employee will have their birthday day off paid by the company or may choose a day during the week following the birthday if it falls on a weekend.
• Career Plan.