Service Desk Analyst ensuring efficient technical support delivery at Ki's agile team. Log and resolve service requests while focusing on user satisfaction and team collaboration.
About the role
- Junior Market Analyst role at Kpler providing analytical support across multiple commodity datasets. Ensures quality assurance while adapting to shifting business priorities in energy markets.
Responsibilities
- Provide day-to-day validation and quality assurance support across multiple commodity datasets as part of a rotational program.
- Maintain continuity of core workflows during analyst absences, ensuring consistent delivery of validated data and outputs.
- Quickly onboard onto new commodity areas to deliver accurate, timely data processing and validation.
- Support data investigations, anomaly detection, and issue resolution to safeguard product quality.
- Collaborate with other analysts to understand key methodologies, assumptions, and data pipelines.
- Document processes and maintain clear handover notes to ensure seamless transitions between rotations.
- Assist in short-term analytical tasks, research, or coverage needs arising from shifting business priorities.
- Contribute to improving validation processes and identifying efficiency opportunities.
- Establish potential improvements and automations of processes and workflows.
Requirements
- Experience or academic background in energy markets, commodities, economics, or data analytics.
- Strong analytical and problem-solving skills, with the ability to handle large datasets.
- Ability to learn new market structures and data workflows quickly.
- High attention to detail and commitment to data quality.
- Experience working in fast-paced, deadline-driven environments.
- Commercial experience with Python, SQL, or other data-processing tools.
- Ability to work autonomously on specific projects.
- Curiosity and eagerness to learn new markets and methodologies.
- Previous internship or junior role in commodities, trading, market analysis, or data operations (Desirable).
- Exposure to market fundamentals across oil, gas, power, or petrochemicals (Desirable).
- Experience working in a globally distributed team structure (Desirable).
Benefits
- Professional development opportunities
- Inclusive and diverse work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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