Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- App Product Manager responsible for mobile user experience in Africa for KingMakers. Leading product strategy and optimization for native apps in a hybrid work environment.
Responsibilities
- Mobile Apps vision and strategy for the African market.
- Optimization of the customer lifecycle within the app (acquisition, activation, engagement, retention, monetization) together with other teams.
- The product roadmap aligned with company objectives.
- Identification and prioritization of the highest-impact opportunities to drive performance, engagement, and differentiation through experimentation mindset.
- Lead and collaborate with a strong Android and iOS engineering team.
- Work closely with Design, Data, Marketing, Payments, CRM, and other product squads.
- Balance speed, technical quality, and scalability.
- Ensure strong release management and app store optimization practices.
Requirements
- 5+ years of experience in Product Management within B2C digital products.
- Proven experience building product for native Apps (Android, iOS).
- Strong analytical mindset: you use product metrics, not vanity metrics, to define success. Funnels, cohorts, and conversion metrics are second nature; you can extract insights and drive decisions autonomously.
- Deep understanding of native design and key optimization vs. Web mobile experience.
- Solid understanding of experimentation frameworks (hypothesis, test, iterate, scale).
- Ability to influence and align stakeholders across teams and at multiple levels of seniority.
- Experience with analytics tools such as Amplitude, Databricks or Looker.
- Excellent communication and storytelling skills to bring clarity and alignment.
- Bonus: technical background or experience in regulated industries (fintech, gaming, betting).
- Experience optimizing applications for low-bandwidth, high-latency environments common across parts of Africa and/or Latin America.
Benefits
- Hybrid work model (2 days onsite in our Madrid office, 2 remote).
- 24 days of annual leave + public holidays.
- Birthday day off.
- Private health insurance with Alan (including dental & mental health).
- Flexible compensation plan with Alan for meals and transport.
- Discretionary annual bonus based on company and individual performance.*
- Additional paid leave for life events.
- Annual performance bonus.
- Regular team breakfasts, offsites, and local events.
- Work with global teams across Nigeria, South Africa, Malta & the UK.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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