Project Manager managing cross-functional projects within Helpshift. Collaborating across teams to enhance enterprise customer success in a hybrid workplace.
Responsibilities
Day-to-day project management of Enterprise projects
Working transversally across Product, Engineering and Solutions to deliver high-impact, multi-team strategic projects
Build and track milestone plans
Own stakeholder management and reporting
Identify gaps and efficiency opportunities in our cross-functional processes and find and implement solutions to improve these
Ensure alignment and focus on problem-identification and problem-solving between Product, Engineering and Solutions teams
Act as internal Agile evangelist within the Enterprise team to drive adoption of an evolving Agile framework
Work with Director, Strategic Projects on strategy, prioritisation and implementation of internal improvement projects
Requirements
**Domain Understanding:**
Experience managing multiple agile teams
Some experience applying agile and Scrum/Kanban frameworks.
PMP or CSM certification a plus
**Collaboration and Communication:**
Experience with stakeholder management, including project- and portfolio reporting and risk management
An ability to effectively listen, advocate, influence and connect the dots across multiple teams
**General:**
Entrepreneurial approach to work, always looking for opportunities to drive improvement
Excellent time management
Driven to learn and improve
Benefits
Hybrid setup
Worker's insurance
Paid Time Offs
Other employee benefits to be discussed by our Talent Acquisition team in India.
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