Operations Manager overseeing field execution and service delivery for water treatment installations. Reporting directly to the President to ensure quality and safety standards are met.
Responsibilities
Oversee field installation of polymer and steel vessels, pilot treatment units, and complete systems
Manage on-site service work such as GAC/IX changeouts, commissioning, and troubleshooting
Ensure projects meet all safety standards, timeline expectations, and Sentinel quality benchmarks
Attend pre-bid meetings, site walks, and client briefings as Sentinel’s operational representative
Review scopes of work with Business Development, Engineering, and Product teams
Provide input on labor, equipment, logistics, and operational risk in support of proposals
Select and manage subcontractors for mechanical, electrical, and civil scopes
Coordinate service partners to meet project-specific requirements
Verify subcontractor compliance with safety, schedule, and performance expectations
Develop SOPs for installations, media changeouts, and maintenance services
Implement process improvements across logistics, readiness, and field resourcing
Track key performance indicators (KPIs), including job profitability, safety, and execution speed
Partner with Engineering and Product Management to ensure field feedback drives improvements
Coordinate with Business Development to support customer engagement and planning
Communicate project status and risks directly with Sentinel leadership
Requirements
5+ years in field operations, water treatment, construction management, or industrial equipment installation
Demonstrated experience managing subcontractors and service crews
Ability to travel nationally up to 70% based on project needs
Strong communication and coordination skills in customer-facing environments
Familiarity with reading technical drawings and managing site logistics
Proven safety leadership on job sites
Experience with GAC/IX changeouts, water treatment systems, or modular skids
Previous pre-bid attendance and proposal collaboration
Knowledge of polymer or steel pressure vessels, pilot systems, or environmental services
OSHA 30 or other safety certifications
Benefits
Paid Holidays
Medical / Dental / Vision coverage
Health savings account (HSA)
Company Paid Life Insurance and Accidental & Dismemberment Insurance
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